We use UPS and FedEx to ship your products direct to your door.
We ship to Canada and the United States, including continental USA, Alaska, Hawaii and US territories.
Unfortunately, we are not able to ship to FPO/APO.
We offer free shipping to the mainland USA, for shade orders where both width and height are under 90".
Shipping outside of the mainland USA will incur a fee, calculated at checkout.
Currently, we ship to Canada and the United States only, including continental USA, Alaska, Hawaii and US territories.
Unfortunately, we are not able to ship to FPO/APO.
Our shades are custom-made to order to your specifications.
We assure you, UBlockout is working as hard as possible to process orders as quickly as possible while maintaining our high-quality standards.
We will regularly update you about the progress of your order via the email address you supply at checkout and send you a notification when it is shipped so you can track its delivery.
We are currently forecasting for 2 weeks lead time from time of ordering to shipping.
We'll send you an email with all the details as soon as your order has been shipped so you can track your delivery.
If an order is likely to take longer than expected, we will advise you of any delays as soon as we become aware of them.
If you believe your new product is faulty or was damaged in transit, you may be eligible for a replacement or repair within the terms of the warranty.
Please take a photograph of the package and email us, with your order number, on support@ublockout.com. We will endeavor to correct any faults or damage as soon as possible.
We want you to experience the best possible blackout, and this means providing you with refunds and returns where applicable.
If you don't love our solution, simply return it for free within 30 days for a full refund. Read more about our returns.
Yes, all orders are shipped with tracking included. Once your order is out for delivery, you’ll receive an email with your order tracking.
If you find something missing from your order, or you think an error has been made in manufacturing, please contact us via support@ublockout.com with your order number and details of the issue.
We will promptly resolve the issue with you and ensure you reach 100% blackout in no time.
