Website Privacy Policy

Last modified: June 17, 2025

Introduction

UBlockout, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.ublockout.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this Website.

In email, text, and other electronic messages between you and this Website. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. On video calls with customer support.  It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or  Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

This privacy policy applies to our Website and our mobile and voice-enabled applications made available through the following platforms:

  • Apple App Store (iOS)
  • Google Play Store (Android)
  • Google Home
  • Amazon Alexa

These platforms require us to provide clear disclosures about how our apps collect, use, and share your data. The data practices described below apply when you use the UBlockout Connector App or related UBlockout applications on these platforms.  

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@ublockout.com

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information"); That is about you but individually does not identify you; and/or About your internet connection, the equipment you use to access our Website, and usage details. We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. From third parties, for example, our business partners. Information You Provide to Us  

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material, or requesting further services (e.g., customer support). We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. Records and copies of your correspondence (including email addresses), if you contact us, including, without limitation, video calls pertaining to customer support which will be recorded for quality and training purposes.  Your responses to surveys that we might ask you to complete for research purposes. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. Information about your computer and internet connection, including your IP address, operating system, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.  In addition, you can change your web browser settings to opt out of behavioral tracking on this Website. 

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests. Speed up your searches. Recognize you when you return to our Website. The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.  Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).  Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and any applicable product warranty.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To provide you with customer support. 
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please unsubscribe from any email received from UBlockout or send us an email with your request to support@ublockout.com. For more information, see Choices About How We Use and Disclose Your Information. 

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of UBlockout, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by UBlockout, Inc. about our Website users is among the assets transferred. To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information. To fulfill the purpose for which you provide it. For example, if you give us an email address to use any "email a friend" feature of our Website, we would transmit the contents of that email and your email address to the recipients. For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of UBlockout, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. The categories of personal information we may disclose include:

Name  Address  Telephone number  Email address Any screen name or user name you may use  Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by clicking ‘unsubscribe’ on any email from UBlockout, Inc. You can also always opt-out by sending us an email with your request to support@ublockout.com.  Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by clicking ‘unsubscribe’ on any email from UBlockout, Inc. You can also always opt-out by sending us an email with your request to support@ublockout.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by changing your browser settings.  We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. 

You may also send us an email at support@ublockout.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents' privacy rights, visit this link. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@ublockout.com.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information. Access and delete certain personal information. Data portability. Opt-out of personal data processing for targeted advertising and sales. Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information's nature processing purpose. Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.  To exercise any of these rights please email support@ublockout.com. To appeal a decision regarding a consumer rights request legal@ublockout.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: support@ublockout.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@ublockout.com

To register a complaint or concern, please contact legal@ublockout.com. 

UBlockout Connector Privacy Policy for Google

Last modified: 6 May 2025

Welcome!

So you have downloaded UBlockout Connector and are starting to use the app! Any information you share with us (e.g. for creating an UBlockout Connector Account) will help us to provide you with services related to UBlockout Connector and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible.

What information is collected and how do we use it?

Types of Personal Data Collected

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services.

Set up and log in of UBlockout Connector Account.

Personal data that is collected for creating a UBlockout Connector Account may include your email address or mobile phone number, device related information (e.g. IMEI number) and various location related information (e.g. location area code, mobile network and country codes).

Sync UBlockout Connector device data.

When you synchronise the UBlockout Connector device data, we may collect data relating to your activities and functionalities of UBlockout Connector, such as those obtained from our sensors and features on UBlockout Connector, your app on/off time, and smart alarm related information.

Sharing your content.

When you share content or send information to family and friends, we may collect personal information of those people, such as their names, email addresses, telephone numbers, and mailing addresses (if we need to send a product to them). You hereby represent and warrant that you have obtained necessary consent for use of third parties’ personal data if you choose to provide them to us. When you share content or invite users to use UBlockout Connector, please note that other users may see personal data you share.

Processing the services.

In providing the above services, we may also collect data in relation to your device, including your UBlockout Connector device ID, firmware version, device OS version, model and system, and visiting IP and time.

How the Personal Data is used

  • To provide you with our products and services, processing your orders, performing contractual obligations between you and us, to ensure the functions and safety of our products, to verify your identity, to prevent and trace fraudulent or inappropriate usage
  • To develop our products and services, together with general and statistical information
  • To communicate with you, including providing you with notifications on products and services that are updated or launched
  • To provide marketing and promotional materials to you on our products and services (please note that you may unsubscribe anytime)
  • To personalise product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in surveys relating to your use of UBlockout Connector
  • To conduct investigations regarding our products and services
  • If you participate in our lottery, contest or other promotions, we may use your personal data to manage such activities
  • To provide maintenance services, monitor software licenses, to improve our products or analyse the efficiency of our operations

Other Information

We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

When you create a UBlockout Connector Account, download our software, register in our e-commerce website, participate in online surveys or interact with us in other ways, we may collect your language preferences, postal code, area code number and time zone in which you use our products and services, and your profession.

When you opt-in to participate in our User Experience Optimisation Program, we may gather statistics relating to your use of our products’ functions, on an anonymous basis. This may include information relating to your use of our official website, products and services. If there is an abnormal shutdown or breakdown, we may collect information relating to your mobile device to diagnose the problem.

When you use our services or functions that are based on location information, e.g. carry out a location search, take advantage of advertising, use weather functions, access information based on maps, etc., we may collect your geographical information.

When you use our website, online services, interactive applications, email messages and advertising, we may use cookies and other technical elements (e.g. pixel labels) to collect and store non-personal data. These enable us to provide you with a better experience and improve our overall service quality, e.g. in saving your preferred language settings, sending emails in a readable format, to determine whether the emails have been opened or not, etc.

When you use the Internet browser in using our products and services, we may collect log information, e.g. IP address, browser type, language, reference source, operating system, date and time marking and click rate data.

When you first use and activate your UBlockout Connector app, the app’s unique identification code and approximate geographical information may be collected.

You have control over your information!

We recognise that privacy concerns differ from person to person. Therefore, we provide examples of ways we make available for you to choose to restrict the collection, use, disclosure or processing of your personal data and control your privacy settings, Location Access functions, and your UBlockout Connector Account.

Access, Updating or Correcting Your Personal Data

You have the right to request access and/or correction or any other personal data that we hold about you. When you update your personal data, you will be asked to verify your identity before we proceed with your request. Once we obtain sufficient information to accommodate your request for access or correction of your personal data, we shall process in accordance with the laws of your country. While we try our utmost in acceding to your requests, unreasonably repetitive or unrealistic requests or those that put others’ privacy at risk may be declined.

We normally provide such services for free but reserve the right to charge a reasonable fee.

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the email address below. 

Email: support@ublockout.com

For details relating to the personal data in your UBlockout Connector Account, you may also access and change them at 

Email: support@ublockout.com

​Withdrawal of Consent

You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or control by submitting a request. 

This may be done by accessing your UBlockout Connector Account management center by email at support@ublockout.com. 

We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal data as per your request.

Please recognise that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that you will not be able to enjoy UBlockout Connector’s products and services.

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. We may disclose your personal data on occasion to third parties in order to provide the products or services that you have requested. Some of these third parties may be located outside your home country.

Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that UBlockout Connector will only share your personal data in accordance with your consent. You should know that when UBlockout Connector shares your personal data with a third party under any circumstance described in this section, UBlockout Connector will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. UBlockout Connector will contractually ensure compliance by any foreign Third Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to UBlockout Connector group companies and Third Party Service Providers

In order to conduct business operations smoothly, the UBlockout Connector entity which collects your personal data may disclose your personal data from time to time to other UBlockout Connector group companies (in communications, social media, technology or cloud business), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, and customer service providers, agents, related corporations, and/or other third parties (together “Third Party Service Providers”). Such Third Party Service Providers would be processing your personal data on UBlockout Connector’s behalf or for one or more of the purposes listed above.

Personal data will only be shared by UBlockout Connector to provide or improve our products or services and will not be shared for use for marketing purposes.

Disclosure to Others

UBlockout Connector may disclose your personal data without further consent if required or permitted by law in the following cases:

  • cases in which the disclosure is required or authorized based on the applicable laws and/or regulations;
  • cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of the individual or another individual;
  • cases in which the disclosure is necessary for the prevention of crime or legal proceedings;
  • cases in which the purpose of such disclosure is clearly in the individual’s interests, and if consent cannot be obtained in a timely way;
  • cases in which the disclosure is necessary for any investigation or proceedings;
  • cases in which the disclosure is to any officer of a prescribed law enforcement agency upon production of written authorisation signed by the head or director of that law enforcement agency, or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; and/or
  • cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.

Information Not Requiring Consent

We may share anonymised information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, or we may tell our business partners the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.

For the avoidance of doubt, in the event that we are permitted by law to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply.

Information Safety Safeguards

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect. We have put in place the following security procedures and technical and organisational measures to safeguard your personal data.

Information safety is very important to us. We will take all practicable steps to safeguard your personal data. Through our protective measures above, especially encrypted storage and transmission, your data is as secure as it can be. Certain details of encrypted data cannot be accessed by anyone except by you.

When this Privacy Policy applies

Our Privacy Policy does not apply to products and services offered by a third party. UBlockout Connector products and services may include third party’s products or services. When you use such products or services, they may collect your information too. For this reason, we strongly suggest you to read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal data which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

Minors

We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal data from minors or offer to send any promotional materials to persons in that category. UBlockout Connector does not seek or intend to seek to receive any personal data from minors. Should a parent or guardian have reasons to believe that a minor has provided UBlockout Connector with personal data without their prior consent, please contact us to ensure that the personal data is removed and unsubscribe them from any of the applicable UBlockout Connector services.

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at support@ublockout.com.

Updates To The Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy, we will post the changes on UBlockout Connector websites, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the time that we post the same on the UBlockout Connector websites. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal data from you or when we wish to use or disclose your personal data for new purposes.

UBlockout Connector App Privacy Policy for Alexa

Last modified: 6 May 2025

This Privacy Policy explains how UBlockout Connector ("we") collects, uses, discloses, processes and stores information. In this Privacy Policy, "personal data" means information that can be used to identify an individual, whether from that information alone or from other information about that individual that we have access to. We collect personal and non-personal data necessary to enable and facilitate the best possible user experience. We will use this information strictly in accordance with this Privacy Policy.

What information is collected and how do we process it?

Types of Personal Data Collected

The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable laws, regulations and other regulatory requirements. You have the right to choose whether to provide the information we request, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your inquiries. Features and services that may require the collection of your personal information include:

Account:

When registering a new Account, you will need to provide an email address or a user name to use as the account name and create a password. Your account and password will be encrypted and stored to our servers. During your interaction with our products, we may further collect your nickname, language preference or time zone information in your account.

After-sales service/Feedback:

When you use the feedback function in the UBlockout Connector app, we will collect your account and feedback content in order to deal with your problems and device failures in a timely manner.

Information you choose to provide to us

Location information: When you enable the positioning function of your mobile device through system authorization and use location-based services, we will collect and use your precise location information so that you can use the UBlockout Connector app to configure the network with your smart device. And when you use our astronomical time-based timer, *based on your consent*, we collect non-precise geolocation information about you. You can turn off location services in the system of your mobile device to stop our collection of your location information.

Camera Information: After enabling the camera permission, you can use this function to scan codes and take pictures/videos. Please know that even if you have agreed to enable the camera permission, we will only obtain information when you actively scan the code and shoot with the camera. You can turn off camera access in your mobile device system.

Photo/video access and upload of album (picture library/video library): You can use this function to upload your photos/pictures/videos after enabling the album permission, so as to change the user avatar/device picture/scene picture, and report the device Use the functionality of the question to provide proof. When you report a problem with your device, we will use the photos/images you upload to locate your problem. You can turn off album permissions in your mobile device's system.

Bluetooth permissions: You can enable Bluetooth functions after enabling Bluetooth permissions, including device discovery and device network configuration. In these functions, we will communicate with terminal devices through Bluetooth. Please know that even if you have agreed to enable Bluetooth permissions, we will only use Bluetooth for communication in the following scenarios: on the home page, on the Add Device page for device discovery, and on device network configuration, you can turn off the Bluetooth function in the system of your mobile device.

Additional services based on storage permissions: We apply to you for this permission in order to ensure the stable operation of the Connector APP. After you enable our permission to read/write your device storage, we will read or write necessary information such as pictures and crash log information from your device storage space to provide you with information to publish or Local recording of crash log information and other functions.

You understand and agree that the above additional services require you to turn on your location information (geographical location), camera (camera), photo album (picture library), internal and external storage, and Bluetooth in your device to enable the collection and collection of information involved in these permissions. You can check the status of the above permissions item by item in your device settings, and decide to turn on or off these permissions at your own discretion. Please note that when you open any permission, you authorize us to collect and use the relevant personal information to provide you with corresponding services. Once you close any permission, it means that you cancel the authorization, and we will no longer continue to collect based on the corresponding permission. and the use of related personal information, it cannot provide you with the services corresponding to this permission. However, your decision to close the permission will not affect the previous collection and use of information based on your authorization.

Information We Collect Automatically

Mobile device information: When you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, and improve and optimize our service experience, we will automatically collect mobile device information, such as device model, operation System, Android ID, wireless connection information, operating system type and version, application version number, push notifications Identifiers, log files and mobile network information. Mobile device information is stored on the mobile device side and will not be automatically uploaded without your permission.

App log information: When you use our application, your operation records will be recorded, including when and what operations are performed on the application. The APP log information is stored on the mobile device, and the APP log information will not be automatically uploaded without your permission.

Information about smart devices

Basic information of smart devices: When you use smart devices connected to our services, we may collect some basic information of smart devices, including device MAC, online status, activation time, firmware version and upgrade information.

Smart device log information: When you use a smart device, your operation records will be recorded on the smart device, including the time and operations performed on the smart device. Smart device log information will not be automatically uploaded without your permission.

We process your information for the following purposes:

To provide you with services: We process your account and profile information, device information, usage information, location information and smart device-related information to provide the products and services you request. The legal basis for such processing is the performance of our contract with you in accordance with our Terms of Use.

To improve our services: We process your device information, usage data, location information, and smart device-related information to ensure the functionality and safety of our products, to develop and improve our products and services, to analyze the efficiency of our operations, and to prevent fraud or misuse. The legal basis for such processing is our performance of the relevant terms of use in our contract with you.

Who we share your information with

We do not sell your personal data. We also do not share any of your personal data, except in the limited circumstances described here. We may disclose your data to the following entities if necessary to achieve the purposes described in this notice:

Disclose your personal information to third-party service providers who provide us with certain business-related services, such as customer support services, email sending services, and other similar services, to ensure that they can provide services for us.

In the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock (including, without limitation, in connection with any bankruptcy or similar proceeding), to affiliates or Other third parties disclose your personal information. In such an event, you will receive explicit notice of changes in ownership, incompatibilities with new uses of personal information, and choices regarding personal information via email and/or our website.

Where we deem necessary or appropriate:

  • to comply with applicable laws and regulations;
  • to comply with legal process;
  • to respond to requests from public bodies and governmental authorities, including those outside your country of residence;
  • to comply with our terms and conditions;
  • protect our operations, business and systems;
  • protect the rights, privacy, safety or property of us and/or other users, including you; and
  • seek available remedies or limit the damages we are required to provide.

Disclose your personal information to a subsidiary or affiliated company of the company to conduct business activities on a regular basis.

Except for the third parties mentioned above, we only disclose your personal information to other third parties with your consent.

Data subject rights

In accordance with applicable law, you have the right to object to or request the restriction of the processing of your personal data and to request access, correction, erasure and portability of your personal data.

Most laws require that requests made by personal information subjects be subject to specific requirements, and this Privacy Policy requires that your requests be in accordance with the following situation:

Please send an email to support@ublockout.com to request the processing of your personal data. We will respond to your request within 30 days.

Provide sufficient information so that we can verify your identity and ensure that the requester is the subject of the requested information or a legally authorized person;

You can

  • request access to the personal information we process about you;
  • ask us to correct inaccurate or incomplete personal information about you;
  • request deletion of your personal information;
  • request temporary or permanent restrictions on our processing of some or all of your personal information;
  • require us to process your information based on your consent or a contract with you, and where we process your information automatically, transfer personal information to you or to a third party;
  • choose to object to or object to our use of your personal information when it is based on your consent or our legitimate interests.

Deletion of the account

You can find the Delete function through "Settings at the upper left corner > Settings > Account Deletion"

The deletion will take effect immediately, and all information under the account will not be retrieved, please operate with caution.

Security measures

We are committed to keeping your personal data safe. To prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and protect the information we collect. To safeguard your personal data, we have the following security procedures and technical and organizational measures in place:

All data stored on the server will be graded according to the importance and sensitivity of the data, such as whether it contains personal data. All confidential information of users will be securely encrypted for storage.

The data exchange is performed by secure sockets layer (SSL) encryption.

All server clusters used for cloud platform data storage and processing are set up with access control.

Periodically review practices regarding the collection, storage and processing of information, including physical security measures, to prevent unauthorized access to systems.

Children's privacy

It is our policy not to require personal data from minors or offer to send any promotional materials to persons in that category. We do not seek or intend to seek to receive any personal data from minors. Should a parent or guardian has reason to believe that a minor has provided us with personal data without their prior consent, please contact us to ensure that the personal data is removed from any of our services.

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at support@ublockout.com.

Contact us

If you have any questions about our practices or this Policy, please contact us as follows:

Email: support@ublockout.com