Yes, UBlockout is capable of achieving complete blackout.
If your window is really uneven or out of square, you could experience light leak, however we provide additional 'light seal' fabric in order to plug any gaps that might appear!
Bottom to top Window size compatibility
- Width: 8" to 24" (manual)
- Width: 22" to 60" (motorized)
- Height: 16" to 100"
Benefits
- Best privacy while letting light in through the top - most suitable for bedrooms and bathrooms
- More seamless look as the heading frame blends into the window sill
- Keep things cool in the heat of summer and warm in the depths of winter.
Top to bottom
Window size compatibility
- Width (inches): 8" to 98" (manual)
- Width (inches): 24" to 98" (motorized)
- Height (inches): 16" to 100"
Benefits
- Added privacy from neighbors who can look down and into your home
- Block out the warm afternoon sun by opening the bottom half
- Keep things cool in the heat of summer and warm in the depths of winter.
UBlockout uses double-sided fabric colors for a uniform, sleek appearance on both the interior and exterior of your window.
For our Winter White, Ivory Cream and Silver Gray fabrics, the color is the same on both sides.
Shades with Charcoal and Midnight Black fabric feature a Winter White backing.
Using a UBlockout SmartHub, you can connect your shades to Google Home, Alexa, SmartThings, IFTTT, and Apple Homekit.
Our UBlockout shades were designed in Australia, and cut-to-measure and assembled in the United States.
The UBlockout shade works with most window types.
We recommend carefully considering the best option for you and your space.
Find out more about window suitability here.
Yes, UBlockout shades are designed to accommodate sliding doors, offering a versatile and stylish solution to ensure optimal light control and privacy for your space.
Before ordering UBlockout shades for your sliding door, consider the following:
- Size: It's important to assess whether your sliding door falls within the specified dimensions. Max Height: (100”), Max Width: (90")
- Orientation: We only recommend Top to Bottom shades for sliding doors.
- Mounting Options: Determine whether your sliding door is recessed (inside mount) or if an outside mount around the door opening is more feasible for your space.
- Obstructions: Check for any potential obstructions that may impact the closure of the shade, ensuring smooth operation.
- Bottom Frames: Bottom frames can pose a tripping hazard. Note that the bottom frame can be removed in this case.
- Sealing: Ensure your sliding door fully seals when closed to maintain optimal light control and privacy.
Email us a photo and approximate dimensions at support@ublockout.com or book a free measure consultation.
We’d love to connect with you to explore a solution for your space. Please keep in mind we may not be able to accommodate all requests.
To begin the ordering process, simply click "start my order" on this page.
The order process helps to guide you through customizing your blackout shade, one window at a time.
We've designed UBlockout shades to work for any room or style. Our frames are painted aluminum and available in white or black. The fabric is available in a range of colors, including Winter White, Ivory Cream, Silver Gray, Slate Charcoal and Midnight Black. To request a fabric sample, please contact our support team: support@ublockout.com
Our shades can be mounted inside or outside your window frame based on your style preference and window type:
An inside mount fits within the window frame and most of the shade is flush with the wall. We recommend selecting an inside mount if your window has a decorative trim around the frame and/or very little space above the frame.
An outside mount fits around your window frame, the shade protruding from the wall. We recommend selecting an outside mount if your window opens inwards and/or has a narrow window depth.
Naming your windows according to the room and their position in the room helps with orientation during the production process and makes your installation process easier. It also helps our customer support specialists if you ever need to reach out for help.
Once ordered, there is still time to adjust your order or measurements before we begin production. Please email our support team at support@ublockout.com to make changes to your order.
An email will be sent 24 hours prior to manufacturing beginning. If manufacturing has begun, we still might be able to make amendments to your shade.
If you have any questions, we're always here to help!
We’d love to connect with you and explore a custom solution for your space. For custom requests, please contact support@ublockout.com
While our 100% blackout shades suit most windows and spaces, keep in mind we may not be able accommodate all requests.
To ensure accurate measurements, we recommend you watch our How to Measure video guide for instructions, handy tips and common mistakes on our Measuring support page. Your mount type will determine how you need to measure your window.
When taking measurements, you should always round down to the nearest 1/16"
Absolutely - If you're concerned about the accuracy of your measurements you can select our Measure Consultation during the order process.
We'll help you get a great fit and answer any additional questions you might have over a video call, giving you peace of mind for your measurements.
Once ordered, there is still time to adjust your order or measurements.
An email will be sent 24 hours prior to manufacturing beginning, so feel free to get your friends to measure your window and compare notes.
If you have any questions, we're always here to help!
Contact our support team via support@ublockout.com
We've made it as simple as possible for you by creating a step by step video instruction guide - check it out here
If you run into any difficulties, we're here to help! Feel free to start a live chat or call us on (888) 488 4302.
You can install your shade on most surfaces including timber, drywall, metal and masonry.
We recommend pre-drilling in every instance. Timber and drywall surfaces can be pre-drilled with a small drill bit and you can fasten your shade with screws.
If you’re fixing your shade to masonry, we recommend using a power drill, a larger bit and wall plugs to securely fasten your shade with screws.
To prepare, you’ll need a:
- Phillips-head (crosshead) screwdriver
- Spirit level (or mobile app)
- Power drill
- Step ladder (optional)
- Two people for an inside mount; or three people for an outisde mount and windows wider than 5 feet
We recommend you enlist a handy friend for an extra pair of hands.
You'll need two people for an inside mount; or three people for an outside mount and windows wider than 5 feet.
We've designed our shades to be totally DIY and don't currently offer installation services. Our shades should be as easy to install as an IKEA flat pack.
If you're still not confident in your DIY abilities, we recommend getting in touch to a local blinds specialist in your area.
You can view the installation instructions by visiting my.ublockout.com
We’ve designed our UBlockout shades for easy measurement and installation, no matter your DIY skill level.
Still not confident in your DIY skills or simply don't have the time? We recommend getting in touch with a local, professional shades installer to ensure you get the right fit.
Something not looking right? We recommend using our troubleshooting guide on our installation app.
If you need assistance, please contact our support team at support@ublockout.com.
Motorized shades can be controlled by remote or smart phone when you upgrade with SmartHub. Our motor is battery-powered and a full charge will last you up to six months. This means you won't need an electrician to install a UBlokcout shade, it's truly DIY.
With the UBlockout SmartHub you can operate your motorized shade by voice commands of your choosing as well as your mobile device.
You can integrate our SmartHub with virtual assistant devices like Google Home and Amazon Alexa.
When it get's really dark, just say the magic words.
You will need a UBlockout remote to control our motorized shades.
This remote control is only compatible with our motorized UBlockout shades.
For the best experience, we recommend one remote per room of your home.
Our remote is a multi-channel remote, meaning you can program it to control a number of windows within a channel.
Each remote can control up to 15 channels.
We recommend having one remote control per home.
You’ll be required to pair each shade within the room to the remote.
This is relatively easy and you’ll be provided with instructions on how to do this when you purchase motorized shades or an extra remote control.
You’ll be able to link additional remote controls at a later date if required.
When you purchase your motorized shades, you’ll be prompted to purchase at least one remote control.
Keep this in mind if you're purchasing more than one motorized UBlockout shade.
No, the motorized shades will not operate without the remote control.
Channel 0 (zero) operates all channels paired to the remote.
Simply press the up button to open all paired shades to their saved upper limits. To close all shades to their saved lower limit, press the down button.
Both upper and lower limits are set by our manufacturing team. They can be set to different positions to suit your needs.
Learn more about customizing your motorized shade settings: View motorization instruction guide
A complete charge lasts about six months with average use.
To recharge the battery, simply slide open the UBlockout logo fully so the micro-USB cable can access the charging port. Leave connected for 4 hours to fully charge.
The motor takes just 4 hours to fully charge. A single charge lasts about six months with average use.
To recharge the battery, simply slide open the UBlockout logo fully so the micro-USB cable can access the charging port.
A SmartHub gives you unparalleled control in your home:
- Automate and optimise your sleep schedule.
- Control your shades from anywhere, anytime.
- Don't get up - just say the magic words.
- Save time and effort.
- Suprise your friends.
We recommend one SmartHub per storey or main area of your home.
This ensures you can interact with all your shades with ease.
Using a UBlockout SmartHub, you can connect your shades to Google Home, Alexa, SmartThings, IFFT and Siri.
To set up our SmartHub, you'll need:
- motorized UBlockout shades
- your home assistant device (Google Home, Alexa, Siri, IFTTT and SmartThings)
- a smartphone with the associated home assistant app installed
Yes, you can upgrade to the SmartHub connection at any time.Yes, you can upgrade to the SmartHub connection at any time.
We accept Visa, Mastercard, and American Express credit cards and debit cards. We also offer flexible payment plans with Affirm and Afterpay.
Yes! UBlockout shades can be purchased with HSA/FSA.
At checkout, select "Pay with HSA/FSA" and you'll be redirected to Flex to complete your purchase. You'll need to complete a quick health survey for eligibility confirmation, then pay using your HSA/FSA card or a credit card for later reimbursement.
Eligibility depends on your specific plan's guidelines.
We want you to experience the best possible blackout, and that means offering refunds and returns where applicable.
If you receive a defective or misdescribed product, you may return it within 30 days of delivery for a full refund, including original delivery charges and reasonable return shipping costs.
If you don’t love your UBlockout shades, you may return them within 30 days of delivery for a full refund. Refunds will be issued for the full purchase amount, excluding any additional shipping costs, duties, or taxes incurred.
To initiate a return, please notify UBlockout in writing via email at support@ublockout.com or through online chat. UBlockout will provide return shipping labels and instructions to return the product.
Please note:
- Refunds will be applied upon arrival and inspection of the returned goods.
- Refunds will be issued to the original credit or debit card used for payment.
- Free returns are not available for oversize shades outside of our standard sizing range.
- Free returns are not available for orders delivered outside the continental USA.
- Free returns do not apply to commercial orders.
- Free returns do not apply to orders of 5 or more shades (We recommend ordering a test shade, risk-free with Measure Guarantee, prior to a large order).
- UBlockout reserves the right to charge a restocking fee of up to 50% if the product is returned damaged or in an unsellable condition.
If you believe your product is faulty or was damaged in transit, you may be eligible for a replacement or repair under the terms of our warranty. For assistance, contact our team at support@ublockout.com.
Once purchased, there is still time to adjust your order details and measurements or cancel your order. Please contact our support at support@ublockout.com
There may be instances where changes result in additional fees, however, we strive to accommodate changes without incurring any extra charges whenever possible.
The Canadian government has implemented a 25% tariff on certain US imports, including UBlockout products. For details, see the official announcement here.
These charges are applied by Canadian customs and are beyond our control.
For specific questions about your order’s duties, please contact our customer service team.
When pulling or retracting the shade, always hold the frame securely from the middle. Operating the shade from the corners or edges may cause the shade to roll unevenly, damaging the fabric or the mechanism inside the shade roll cassette. To avoid damage, do not have the shade down while your window is open.
While we’ve designed the order process to allow you to build the perfect shade from the get-go, we know your style and taste can change over time. We’ve designed our ultimate blackout solution to allow you to swap out the fabric to match your style as the years go by.
For assistance, contact our support team: support@ublockout.com.
In the unlikely event that your item becomes defective within the warranty period, we’ll work with you to find a solution. Please email us with your order details and outline the warranty issues to support@ublockout.com. If the damage occurred during shipping, please file a claim with the shipping carrier.
