Measure Guarantee
One of our measure experts will double check your measurements with you on a video call which takes approximately 10-15 minutes (per shade).
For $40 per shade, the service helps:
- Protect your purchase
- Confirm the accuracy of your measurements
- Cover any questions you might have
- Get things right first time
If there is a measurement issue, we will collect the shades and work to make things right.
Here’s what happens when you protect your purchase:
- Confirm your order
- Schedule a time
- Prepare what you need
- Join Zoom call to confirm measurements
- Production begins
One of our measure experts will double check your measurements with you over a video call.
We confirm your measurements, cover any questions and review your window space for unexpected features that impact 100% blackout.
We recommend having an extra person to help during our call.
Once you’ve completed your order, you’ll receive an email from us to book in time to get your measurements. Your order won’t move into production until all measurements are finalized.
It usually takes 10-15 minutes per shade. If you have multiple shades in your order, we'll cover each of them in the same call. We will confirm all measurements in a follow-up email.
- Zoom app on your mobile device
- Another person - measuring a UBlockout shade is a two-person job
- Metal tape measure
- Credit card (or similar) + binder clip
- Something to write down your measurements
- Step ladder for hard to reach places
Customers have 14 days from the receipt of the order to inform UBlockout of any measurement errors.
Customers cannot change the product type, fitting type, or color of the replacement blinds.
Replacements are only available once.
Without Measure Guarantee, remakes may cost up to 50% of the original shade value.
Get a Pro
Want expert help measuring and installing your shades?
Our trusted UBlockout Pro Partners can take care of everything especially tricky windows, hard-to-reach spots, or busy schedules.
What you’ll get
- Expert measuring and/or installation plus troubleshooting
- 100% Blackout and Measure Guarantee
- Fast, professional service
Ready to take the next step?
Find a professional in your area or Learn more about our professional service